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A Charge Point Operator (CPO) is a company or entity responsible for the installation, management, and maintenance of electric vehicle (EV) charging stations. The CPO ensures that the charging stations are operational, handles customer access, and may set the pricing for charging sessions. Essentially, the CPO manages the infrastructure that enables EV drivers to charge their vehicles.
A Charging Station Management System (CSMS) is a software platform that allows CPO’s to monitor, control, and manage their network of EV charging stations. The CSMS provides tools for real-time monitoring, diagnostics, user management, billing, and reporting. It enables CPO’s to optimize the performance of their charging stations, manage energy usage, and ensure a seamless charging experience for users.
An EV, or Electric Vehicle, is a type of vehicle that operates using an electric motor powered by electricity, typically stored in batteries, rather than an internal combustion engine (ICE) that runs on fossil fuels like gasoline or diesel. EVs are known for being more environmentally friendly compared to traditional vehicles, as they produce zero tailpipe emissions.
Dynamic load balancing is an intelligent technology that monitors the available power in your electrical circuit and optimally distributes it among different charging stations and household appliances. This means that if you have two electric vehicles plugged into the same circuit, the smart charger will automatically allocate the available power between them, ensuring a balanced and efficient charge.
Load shedding distributes power to your specifications so that you don’t overload your electrical capacity and cause a power outage.
OCPP (open charge point protocol): It is a protocol of communication between EV charging stations & charging management systems.
An internet connected charge point gives users a smart charging option and can perform energy monitoring, load balancing, and charging management.
Connector Design: The Type 2 connector has a round shape with seven pins, three of which are for AC power, two for communication (data exchange), and two for grounding. It supports both single-phase and three-phase power supply.
Charging Power: The Type 2 connector can handle higher power levels compared to the older Type 1 connector. It typically supports:
- Single-phase AC charging: Up to 7.4 kW (for home and public charging)
- Three-phase AC charging: Up to 22 kW (common in public charging stations)
- High-power three-phase AC charging: Up to 43 kW (in some cases)
Compatibility: The Type 2 charger is widely used across Europe and is the standard for public and home charging stations. Many EV’s sold in Europe come equipped with a Type 2 inlet, making it compatible with the vast majority of public charging infrastructure in the region.
Smart Charging Capabilities: Type 2 chargers often come with smart charging features, such as load balancing, scheduled charging, and communication with the grid, which allows for efficient energy use and integration with renewable energy sources.
Vehicle-to-Grid (V2G) technology allows electric vehicles to discharge electricity back into the grid or to a home, turning the vehicle into a mobile energy storage unit. Enovates’ V2G-enabled chargers facilitate this two-way flow of electricity, allowing users to store excess energy in their EV batteries and feed it back to the grid during peak hours, thus supporting grid stability and enabling energy arbitrage.
Yes, Enovates chargers are designed to be universally compatible with all EV models that comply with the global charging standards Type 2 for Europe.
Enovates charging stations are compatible with many CSMS. We require an integration test to be performed before these CSMS can be used with Enovates charging stations.
Enovates charging stations are compatible with (H)EMS supporting Modbus TCP/IP or RS485. Enovates considers compatibility with external systems to be of paramount importance and has tested and validated with several EMS systems. A complete list of the EMS systems which have already been validated by Enovates can be found here.
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Enovates chargers are designed for durability and require minimal maintenance. Regular checks are recommended to ensure the hardware and connections remain in good condition. Our chargers also feature self-diagnostic tools that alert users to potential issues.
Enovates chargers are equipped with multiple safety features, including overcurrent protection, overvoltage protection, temperature monitoring, and ground fault detection. These features ensure safe operation under various conditions and prevent damage to both the charger and the vehicle.
A charging session is started after a cable and vehicle have been connected properly and the transaction is authorized via Plug & Charge or RFID.
If you are unable to start a charging session, please check the following:
Is the charging cable connected properly?
Make sure the charging cable on both the car and the charging station side is inserted correctly and deep enough.
Disconnect the charging cable on both sides, reinsert the plugs with the necessary force and try to start session again.Is the transaction started using a valid ID?
The ID (charge pass/RFID or Plug & Charge ID) must be authorized (valid) to be able to start a session.
Depending on the configuration of the charging station, the ID must be set as valid locally or in a back office.Is the charging station available and not in error status? Check if there is a red light or an error code in the display.
If the charging station is connected to a back office: Is the charging station set to ‘available’ in the back office?
For instance, the charging station may be reserved or be set to ‘unavailable’. Check this in the back office.
Are the causes mentioned above ruled out and are you still unable to start a session?
Please contact the Chargepoint Operator of the charging station.
Enovates is a manufacturer of charging stations and does not offer any support to end users directly. In case of a problem with your Enovates charging station, it is advised to contact your CPO or employer who can do a first analysis remotely. In the case the problem can’t be resolved, they can send a technician on premise to repare or replace the charger.
Every Single Wallbox is out the factory equipped with a unique QR-code that is needed to add one or more chargers into the My-Enovates app. Sometimes it happens that these are lost during or after installation. If a QR-code is missing, please contact your employer or CPO to get a duplicate.
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The Enovates smart charging technology can seamlessly integrate with various renewable energy sources, such as solar or wind. Our systems use real-time data to optimize the use of renewable energy, store excess power and manage distribution within your home or business. This integration maximizes energy efficiency and reduces reliance on non-renewable sources. The best way to make use of Enovates’ smart charging capabilities is by using a (H)EMS. A list of compatible EMS systems can be found here.
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Yes, Enovates provides a user-friendly mobile app that allows you to monitor and control your EV charger remotely. The app lets you schedule charging sessions, view energy consumption, and receive notifications. Additionally, our chargers are compatible with smart home systems, enabling voice control and automation.
On charging stations without a display, the status is indicated using a colored LED. The LED codes described below are the ones that are in the standard profile of our charger.
However, not all CPO’s use these standard color codes, so they may differ slightly from those shown below. Please ask your CPO to obtain the correct LED codes.
In the EV-Database website the maximum charging capacity per electric vehicle (for 1- or 3-phase) is indicated.