Legacy Support Notice
- Voluntary technical assistance for legacy Enovates NV products
- Enovates Group NV is a new and independent Belgian company that started its activities following the acquisition of selected assets, business goodwill and certain related customer and supplier data from the bankruptcy estate of Enovates NV.
- Enovates NV was declared bankrupt by judgment of the Ghent Enterprise Court, Dendermonde division, dated 26 May 2026.
- For the avoidance of doubt, Enovates Group NV is not the legal successor, assignee, guarantor or continuation of Enovates NV. Enovates Group NV has not assumed any debts, warranties, liabilities, penalties, indemnities, product liabilities, support obligations, contractual obligations or other commitments of Enovates NV, whether known or unknown, existing or contingent.
- Voluntary legacy support
- In order to support customer continuity, Enovates Group NV may, at its discretion, provide technical assistance in relation to products, services, tickets, incidents, defects, installations or other matters originating from or connected with Enovates NV.
- Any such assistance is provided strictly on a voluntary, case-by-case, commercial goodwill and customer-continuity basis.
- This assistance does not constitute, and shall not be interpreted as:
- an admission or acceptance of liability by Enovates Group NV;
- an assumption of any warranty, support or contractual obligation of Enovates NV;
- an acknowledgement of any defect, debt, product liability or responsibility of Enovates NV;
- a continuation or takeover of any contract, service level agreement, warranty or commitment of Enovates NV;
- a precedent, course of dealing, legitimate expectation, waiver or obligation to provide similar, continued or further assistance in the same or any other matter.
- Enovates Group NV reserves the right to refuse, suspend, limit or discontinue any legacy assistance at any time, unless expressly agreed otherwise in a separate written agreement signed by an authorised representative of Enovates Group NV.
- Service partners
- Where Enovates Group NV involves L3 or any other service partner, subcontractor or technical party, such involvement is also provided solely as technical assistance. It shall not be interpreted as an assumption of liability, warranty or support obligation by Enovates Group NV in relation to Enovates NV or any legacy matter.
- No guarantee of outcome
- Unless expressly agreed otherwise in a separate written agreement, Enovates Group NV does not warrant or guarantee the outcome of any voluntary legacy intervention, repair, replacement, troubleshooting, technical review or support action.
- Nothing in this notice excludes or limits liability where such exclusion or limitation would not be permitted under applicable law.
- Formal legacy claims
- Any formal claim relating to products, services, deliveries, warranties, defects, debts, penalties, contractual obligations or other commitments of Enovates NV prior to the relevant transfer date must be addressed through the legally applicable channels, including, where relevant, the curator of Enovates NV, the original manufacturer, suppliers, insurers or any other relevant third party.
- Customer acknowledgement
- By requesting, accepting or allowing voluntary legacy support or technical assistance from Enovates Group NV, the customer acknowledges and accepts the terms of this Legacy Support Notice.
- This notice is made without prejudice to all rights, remedies, defences and recourse of Enovates Group NV, all of which are expressly reserved.
Version July 2026
